SupplyAlly Use Cases | Singapore Government Developer Portal
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How SupplyAlly supports the community

Fig 1: SupplyAlly’s journey in supporting various community distribution programmes includes several use cases.



Distributing COVID-19 test kits using SupplyAlly

  1. The Ministry of Manpower (MOM) contacted the GovTech SupplyAlly team in Aug 2021, as they wanted to distribute free COVID-19 test kits to foreign workers who resided in the dormitories.

  2. The SupplyAlly team quickly reached out to MOM and worked out the collaboration details. The MOM team provided key information such as the objective and logistical details of of the distribution exercise, the intended recipients, and the maxiumum number of test kits each recipient could receive.

  3. The SupplyAlly team carefully evaluated the request. Factors taken into consideration included the urgency and criticality of the distribution exercise, and the potential technical complexities involved – such as the amount of customisation required.

  4. Once the deployment of SupplyAlly was confirmed, MOM then organised the distribution locations, while the SupplyAlly team set up the backend system and trained the core team at MOM on the usage of the SupplyAlly app.

  5. The distribution of COVID-19 test kits started in Sep 2022, and subsequently restarted in Feb 2023, at up to 1,500 distribution locations.

Other examples of SupplyAlly deployment

  • SupplyAlly is currently deployed at Food from the Heart’s community food pack programme, where volunteers use the app to enable the efficient distribution of 9,000 food packs to needy households every month.

  • In Mar 2023, NEA used SupplyAlly to distribute recycling containers via vending machines that were located nationwide.

  • The Ministry of Health (MOH) used SupplyAlly to distribute free DIY Covid-19 test kits to the Bukit Merah and Redhill residents in June 2021. This was subsequently rolled out to the residents in other areas and when the free test kits distribution ended in August 2021, more than 106,000 free test kits were given out to the residents.

  • The Community Development Council (CDC) digitalised their distribution of physical CDC vouchers with SupplyAlly in 2020. More than 250,000 households have benefitted.

  • People’s Association Yuhua used SupplyAlly to distribute rice packs, vouchers and gifts to residents from the Pioneer Generation and Merdeka Generation.

  • During the Circuit Breaker period in 2020, SupplyAlly was used by Engineering Good, a social enterprise, to distribute refurbished laptops to underprivileged students for home-based learning.

  • SupplyAlly was used to distribute TraceTogether Tokens during the COVID-19 pandemic.

Last updated 10 April 2023


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