Tourism Information and Services Hub (TIH) - Singapore’s Hub for Tourism Businesses & Your Digital Resource to Save Time, Effort and Money | Singapore Government Developer Portal
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Overview

TIH is a one-stop digital resource platform that helps tourism businesses save time, effort, and money by providing up-to-date content on Singapore’s tourism offerings, travel software services, and more.

Businesses can gain exposure, find content for their marketing needs, and innovate through APIs. Users can also connect with tourism businesses to explore collaborations and build synergistic partnerships.

TIH aims to build a vibrant and innovative tourism industry through collaboration, co-creation and innovation.

What is the TIH?

TIH offers users a content library, as well as plug-and-play travel software services.

Its content library contains over 4,000 places-of-interest and experiences in Singapore supported in various languages (English, Simplified and Traditional Chinese, Japanese and Korean) across 12 categories, including but not limited to attractions, bars & clubs, food & beverages and malls & shops. Over 13,000 quality images are also available for free, and users can access analytics and insights from the Business Dashboard to improve business decisions.

There are over 150 information and content Application Programme Interfaces (APIs) that can be used for websites and apps. In addition, plug-and-play services are available such as the Visit Singapore Account, Recommendation Engine, Smart Itinerary Planner, and Enhanced Navigation APIs.

For information on how to get started with TIH APIs click here, access the latest API news here, and find out more about the various TIH API documentations here.

To learn out more about TIH, click here.

*Data accurate as of 30 June 2021.

Why Should TIH be Adopted?

TIH has benefited various tourism businesses such as the Sentosa Development Corporation, Tour East, Monster Day Tours (by Woopa Group) and Vouch. See their testimonial videos here.

The key benefits of TIH for the tourism industry are:

Attractions – TIH helps attractions share highlights such as latest events, images and show timings for business partners to use and proliferate to a wider audience.

Travel Agents – By hosting tour offerings on TIH, the reach and exposure of an agent’s tours can be extended to a wider audience.

Hotels – Key information such as latest offers, services and/or F&B events can be placed on TIH to enhance the awareness of a hotel’s offerings. Integrating digital services with TIH’S API allows for any updates to be uploaded automatically onto TIH.

App Developers – TIH offers ready APIs and travel software services like Enhanced Navigation Services to develop immersive Singapore experiences services for your customers and the travel industry. The available APIs that TIH has to offer can be found here.

How Do You Use TIH?

Businesses can connect with TIH via an API. To gain access to TIH’s APIs, follow the instructions here. This allows direct integration with TIH and business offerings will be reflected automatically in TIH.

Alternatively, manual connection with TIH without API integration can also be done. To register for TIH, click here. Click on this link to view the video on registering for a TIH account.

Contact Information

For enquiries, email TIH_servicedesk@ncs.com.sg or call 6684 9814.

Last updated 02 December 2021


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