What it is
- A simple mass messaging system for a government officer to send messages to a large list of recipients at once. The system is given a recipient list, a template, and a channel to send it through. The system handles the rate limits, retries, and progress/failure reporting of the campaign. Supports WhatsApp today, but plan to support SMS, email and Telegram next. System is currently deployed at go.gov.sg/whatsapp.
Why it’s useful
- Launched on a broader scale today to fight the spread of fake news by letting the government quickly communicate directly with citizens. Plan to launch on a smaller and more specific scale to update suspected COVID-19 patients of test results, notify high risk individuals from contact tracing, and allow for easier coordination with specific communities such as residents of a neighbour, businesses, etc.
How you can help
Underlying messaging infrastructure for mass messaging, dealing with rate limits, retry logic etc.
Platform specific integrations with other channels such as Telegram, Facebook Messenger, etc.
Frontend web development to make an interface simple enough for non-technical government officers to use.
If you are interested, please indicate the project name in the survey here.
Last updated 08 April 2021