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FAQs

What classification of data can be uploaded?

Cloak supports government data up to Cloud Confidential-Eligible, Sensitive-High

Does Cloak retain my data?

No. Your data is temporarily sent to Cloak for anonymisation and is not retained. Raw data is deleted after anonymisation, and anonymised data is kept for up to 24 hours or removed upon user request.

What entities can Cloak detect?

Cloak detects 17+ entity types out of the box, including: names, NRICs/FINs, phone numbers, emails, addresses (Singapore-specific), dates of birth, bank account numbers, credit card numbers, UENs, vehicle plate numbers, passport numbers, and more.

Is Cloak available for use by non-government users?

Yes, Cloak is accessible to select non-government users in partnership with agencies (such as MOHH entities and data contributors for agency projects). Please contact us to determine if your use case qualifies. 

Is Cloak free to use?

Cloak is currently free for all approved users for FY26. Pricing for cost recovery may be introduced in future financial years in line with standard GovTech product policy. Contact us for latest pricing policies. 

For more FAQs, refer to Cloak Documentation.

Last updated 21 Aug 2026