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GatherSG

GENERAL AVAILABILITY

GatherSG helps government agencies build case and customer relationship management (CCRM) solutions faster, cheaper and better.

Get started with our ready-to-use WOG tools, or build your own system on the GatherSG Platform.

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Key Benefits

Costs less

Use secure government infrastructure instead of paying to develop and maintain your own.

Launches faster

Build on components that are already built and tested, such as Singpass authentication and end-to-end messaging.

More reliable

GatherSG is tested in delivering several CCRM solutions across government, reducing implementation risk.

Build only what's unique to your agency

Skip rebuilding the foundation behind a CCRM system. We build and maintain it for you, so your team can focus on your agency's specific needs.

Compliance, done once for everyone

Every agency follows the same IT policies, such as IM8 and WOG circulars. With GatherSG, your agency no longer has to do this compliance work separately.

Standard WOG connections, already in place

Connections that every government system needs, such as Singpass or TechPass authentication and CAM access reviews, are built and maintained for you. Simply plug and play as needed.

Made for needs that commercial tools cannot meet

Fitting a highly specific use case into a commercial solution can mean heavy customisation or unsupported integrations. GatherSG is designed for government use from the start.

Options for every team

Teams without engineering resources can onboard onto ready-to-use WOG tools with no code. Teams with engineers can build bespoke systems on the GatherSG Platform.

Statistics

22,000+

Public officers and agency partners onboarded

3.3M+

Cases processed annually

19

Bespoke CCRM solutions built on GatherSG Platform

Last updated 25 Sep 2026