WebSG Custom (Formerly Optical)

GENERAL AVAILABILITY

WebSG Custom (formerly Optical) is an enterprise-grade, headless content management engine built specifically for the Singapore Public Sector. Powered by the open-source Directus engine, it decouples backend content operations from public frontend presentation layers. It allows government teams to build tailored, interactive web applications while delivering out-of-the-box IM8 compliance, TechPass authentication, and managed cloud infrastructure.

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Key Benefits

Flexibility in Your Frontend

Build bespoke web applications tailored precisely to your agency's needs. WebSG Custom decouples the backend Content Management System (CMS) from the user interface, giving your developers flexibility over your frontend design and user experience.

User Friendly Content Operations

Once your vendor completes the initial frontend setup and content modeling, non-technical editors can easily create, edit, and publish website content via the Content Studio. No technical support required for daily content updates.

Managed Infrastructure

Focus on building your site while we handle the backend. We manage the core Content Management System (CMS) infrastructure and platform. Opting for our managed frontend hosting simplifies your maintenance even further, leaving your team to focus on just the frontend codebase.

Out-of-the-Box Content Management System (CMS) Security & Governance

Build confidently on a platform pre-aligned with government System Security Plans (SSP) and IM8. The Content Management System (CMS) layer comes built-in with TechPass SSO, asset malware scanning, and DDoS protection, while your agency focuses simply on securing and managing your custom frontend code.

Statistics

Live Websites

>99.5%

Site Uptime

>99.5%

CMS Uptime

Last updated 03 Sep 2026

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